Terms of delivery of flowers in Kyiv and the region, methods of payment
We are glad to welcome you to our online flower shop!
Here you can find information about delivery, payment and some nuances that may arise during the execution of the order.
To avoid misunderstandings, be careful when making an application, and if you do not understand some points, contact the manager of the online store.
Terms of delivery
The flower delivery service in Kyiv is performed around the clock and is possible within one to four hours,
in the region - during the day.Delivery in Kyiv by pre-order (at least a day), from 08-30 to 22-00 in the time range of 3-4 hours is free of charge,
however, free delivery does not apply to promotional offers and bouquets (compositions) worth up to 500 hryvnia. for these groups of goods, it is 100 hryvnia.
Delivery at the exact time specified by you during the day will be :
Delivery in Kyiv from 22-00 to 08-30 will be 200 hryvnia and is possible at the exact time, + - 20 minutes.
If you need an urgent delivery of a bouquet, within 1-2 hours, it will be 200 UAH.
Delivery within the city (distance from the center of Kiev is more than 15 km) - 200 UAH.
The cost of flower delivery in the Kiev region is from 290 hryvnia and it is advisable to order it in advance, having previously specified the possibility.
Orders for delivery are accepted from 08-00 to 21-00 on any day of the week.
When ordering a bouquet after 21-00, delivery is possible after 11-00 the next day.
If you need to delive earlier (in the evening, at night or early in the morning), please contact the store manager by phone, via Viber, Telegram, WhatsApp, Messenger and specify this possibility.
There is a possibility of a photo report: the courier takes photos of the happy recipient of the bouquet. This requires: Your desire to order such a service, the consent of the recipient, technical capability... And a photo of a happy recipient with a bouquet is sent to your mailbox, via Viber, Telegram, WhatsApp, Messenger or any other way convenient for you.
It often happens that it is necessary to congratulate a person, and You do not know the exact address or the time convenient for receiving the delivery of the bouquet. Specify the phone number, and the salon manager will agree and organize everything as it should be. Of course, if the recipient picks up the phone and gives his consent.
Before departure, the courier of our service usually calls the recipient and clarifies the details.
...However, there are cases when the customer wants to make a surprise.
- If the recipient is not in place at the same time, there are two ways out of the situation:
- leave a bouquet to employees, relatives, neighbors or a concierge;
- deliver to another address for a separate delivery cost according to the terms of this service.
If the recipient refuses the flowers at the time of delivery, we reserve the right not to return the money to the customer. However, you can postpone the delivery of the bouquet in the case when the plant stems were not cut (in a basket, in a box,...).
There are a lot of reasons for giving flower arrangements, and for sure you will find your own - there are no hopeless situations. We will do everything in our power to make your surprise unforgettable!
We also guarantee you a refund if we do not fulfill your order due to our fault.
YOU CAN PAY FOR THE ORDER:
1. Online payment on our website with Visa, Master Card
You have the opportunity to pay for your order with Visa and MasterCard cards online. To do this, select the "Visa/Mastercard" payment form during the order processing. Confidential information about your card number, CVV2 / CVC2 code is transmitted by you to the website of the server/system of secure electronic payments in encrypted form. The TLS protocol is used for data transmission, so the security of operations is fully guaranteed
You can pay for the order of flower delivery online using a Visa/Mastercard bank card using the following services:
The system of secure electronic payments is implemented on the most modern security standard - 3D Secure, which will ensure maximum security of your payments on the Internet.
The Platon electronic payment system is a high level of comfort in the field of payment. A secure, modern, innovative payment service for online stores, thanks to which customers have the opportunity to pay for goods and services with Visa and MasterCard bank cards.
2. By electronic transfer to a PRIVATE BANK card
- You can make this payment:
- by transfer from your PRIVATE BANK card, if you have one
- by depositing the agreed amount to our card account, using the PRIVATE BANK terminal
You can pay via the Internet payment system "Web Money". To pay for the order, you need to have your own account (wallet) in the WebMoney system.
- Our wallets:
- Z 151366346776 - US Dollar
- E 137853703548-Euro
4. Cash to the courier
- You pay for your order directly on the spot upon receipt. But there are also some nuances - sometimes you should make an advance payment in part or in full:
- a complex composition that requires damage to the stems, staining the buds;
- a large amount of work;
- If the delivery address does not match the payer's address, the payment is made in advance, before the delivery, in cash to the courier. The cost of the courier's departure service to your address for pre-payment is 100 UAH.
5. "Western Union", "Money Gram", "Unistream", ...A convenient way to transfer money for those who are located outside of Ukraine. There are hundreds of thousands of points of receiving money transfers of these systems around the world. Very convenient, fast and simple.
6. Cashless paymentThis method is mainly suitable for legal entities and organizations. The salon manager issues an invoice, according to which the payment is made.
It is very important for each employee of the Kvitochka flower salon that you use our flower delivery service not for the first and not the last time). & nbsp;
We value your trust and try to become a reliable and worthy partner.
Don't overstate the price. The cost of bouquets and compositions depends on the number of flowers and plant varieties. Updating promotions. We provide discounts.
We love creative individual orders.
We offer free delivery in Kyiv from 9-00 to 22-00 Kyiv time, in the range of 3-4 hours (for example, from 10-00 to 14-00).
Free delivery does not apply to promotional offers and bouquets (compositions) worth up to 500 hryvnia. For these groups of goods, it is 100 hryvnia.
Flower delivery in Kyiv at exactly the specified time + - 15 minutes, night, urgent, within the city - 200 hryvnia, in the region - from 290 hryvnia.Delivery at the specified time + - 55 minutes - 100 hryvnia.
A photo report of the delivery of a bouquet of flowers (composition) is made by the courier directly at the place of delivery. You can order the service when placing an application, it's free.
You can also order a photo of the finished bouquet before sending it.
The photo will be sent by the salon manager via Viber, WhatsApp, Telegram or email.
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